Refund policy
Customer satisfaction is important to us.
Returns
Returns may be requested within 7 days of receiving your order.
To be eligible for a return:
- The product must be unused.
- The product must be in its original packaging.
- All accessories and included items must be returned.
- Proof of purchase is required.
- Used items or items with missing or damaged packaging are not eligible for return.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery.
Refund Processing
Approved refunds will be processed after the returned item has been inspected and approved.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene, customization, clearance sale conditions, or if the product has been used.