OakDrain™ 2-Tier Dish Drying Rack

Two-tier countertop dish drainer. Listed size: 46 × 25 × 34 cm. Materials: wood and metal. Includes a lower drip tray and side accessory holders.

Check your countertop space and cabinet clearance before ordering. Empty collected water and dry the frame regularly; do not leave the wooden parts soaking.

How to use

1. Assemble following the supplied instructions and place on a level counter.
2. Fit the drip tray and side holders.
3. Load washed dishes evenly without overloading.
4. Empty the tray and wipe the rack dry regularly.

1 two-tier dish rack with drip tray, utensil holder and cutting-board holder. Assembly required. Dishes, cutlery, jars and boards pictured are not included.

Shipping policy

We are committed to delivering your orders quickly and safely across Qatar.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Standard delivery usually takes 2–5 business days depending on your location.
• Delivery times may vary during holidays, sales, or high-demand periods.

Shipping Charges

• Shipping fees are calculated at checkout.
• Free shipping may be available on selected products or promotional offers.

Cash on Delivery (COD)

• COD service is available in selected areas across Qatar.
• Customers may receive a confirmation call or message before dispatch.

Order Tracking

• Once your order is shipped, you may receive tracking details through WhatsApp, SMS, or email.

Delivery Delays

We are not responsible for delays caused by:

• Incorrect shipping information
• Courier service issues
• Weather conditions or public holidays
• Customs or unexpected operational delays

Failed Deliveries

• If a customer is unavailable or provides incorrect contact details, re-delivery charges may apply.
• Repeated failed delivery attempts may result in order cancellation.

Damaged Packages

If your package arrives damaged, please contact us within 24 hours with photos or videos for assistances.

Refund policy

Customer satisfaction is important to us.

Returns

Returns may be requested within 7 days of receiving your order.

To be eligible for a return:

• The product must be unused.
• The product must be in its original packaging.
• All accessories and included items must be returned.
• Proof of purchase is required.
• Used items or items with missing or damaged packaging are not eligible for return.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery.

Refund Processing

Approved refunds will be processed after the returned item has been inspected and approved.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, customization, clearance sale conditions, or if the product has been used.